Amazon Leadership Principles Interview Questions: 32 Questions and How to Answer Them

By Arneeb Mahbub ·

At most companies, the behavioral round is one part of the interview.

At Amazon, it's the whole thing.

Amazon says its behavioral questions are guided by its Leadership Principles, starting at the very first phone screen. Then you sit down with anywhere from two to seven Amazonians, including a Bar Raiser from another team whose whole job is to decide if you raise the bar.

So if you're preparing for Amazon leadership principles interview questions, here's the honest truth. You can't wing this one. You need stories, and you need them mapped.

Here's every principle in plain English, 32 questions you're likely to hear, and how to build stories that hold up when the follow ups start.

What are the Amazon leadership principles?

Amazon has 16 Leadership Principles. They are the values Amazon uses to make decisions, and they shape almost every interview question you'll hear:

  1. Customer Obsession
  2. Ownership
  3. Invent and Simplify
  4. Are Right, A Lot
  5. Learn and Be Curious
  6. Hire and Develop the Best
  7. Insist on the Highest Standards
  8. Think Big
  9. Bias for Action
  10. Frugality
  11. Earn Trust
  12. Dive Deep
  13. Have Backbone; Disagree and Commit
  14. Deliver Results
  15. Strive to Be Earth's Best Employer
  16. Success and Scale Bring Broad Responsibility

Below, each one is explained in plain English with two interview questions you're likely to get.

How Amazon uses its Leadership Principles in interviews

Here's how it usually works:

Amazon leadership principles interview questions, one principle at a time

1. Customer Obsession

In plain English: Start with the customer and work backwards.

2. Ownership

In plain English: Act like an owner. Never say "that's not my job."

3. Invent and Simplify

In plain English: Find simpler ways to do things, and don't care who invented them.

4. Are Right, A Lot

In plain English: Good judgment and good instincts, backed by seeking out views that disagree with yours.

5. Learn and Be Curious

In plain English: Never stop learning.

6. Hire and Develop the Best

In plain English: Raise the bar on talent and coach people.

7. Insist on the Highest Standards

In plain English: Keep raising the bar, even when others think it's high enough.

8. Think Big

In plain English: Create bold direction that inspires results.

9. Bias for Action

In plain English: Speed matters. Many decisions are reversible, so move.

10. Frugality

In plain English: Do more with less.

11. Earn Trust

In plain English: Listen, speak candidly, and admit mistakes.

12. Dive Deep

In plain English: Stay close to the details. Know your numbers.

13. Have Backbone; Disagree and Commit

In plain English: Push back respectfully. Once a decision is made, commit fully.

14. Deliver Results

In plain English: Focus on the inputs that matter and get it done.

15. Strive to Be Earth's Best Employer

In plain English: Create a safer, more productive, more inclusive place to work.

16. Success and Scale Bring Broad Responsibility

In plain English: Think about the impact of your work beyond the immediate goal.

How to answer Amazon behavioral questions

Amazon recommends the STAR method: situation, task, action, result. Here's how to make it work at Amazon specifically.

Spend 60% of your time on the action. The situation is setup. The action is where you prove the principle.

Say "I," not "we." The interviewer can't hire your team. Give the team credit once, then talk about your decisions.

Bring numbers. Dive Deep and Deliver Results are everywhere in an Amazon loop. "Improved retention" is weak. "Cut churn from 8% to 5% in two quarters" is an Amazon answer.

Have a real failure ready. Not a humblebrag. A real mistake, what you learned, and what you changed after.

Prepare for the second and third question. Your first answer opens the door. The follow ups decide the score. Know the data, the trade offs, and what you'd do differently.

For more practice with the format, here are 30 STAR interview questions with sample answers.

Build your Amazon story bank

You don't need 32 stories. You need 8 to 10 good ones that flex.

Story type Principles it covers
A customer problem you solved Customer Obsession, Earn Trust
A project you owned end to end Ownership, Deliver Results
A time you disagreed and were right (or wrong) Have Backbone, Are Right A Lot
A failure or mistake Earn Trust, Learn and Be Curious
A data deep dive Dive Deep, Insist on the Highest Standards
A fast decision with little data Bias for Action, Are Right A Lot
A simpler way to do something Invent and Simplify, Frugality
Someone you helped grow Hire and Develop the Best, Strive to Be Earth's Best Employer
A bold idea you pushed Think Big
A decision with wider impact Success and Scale Bring Broad Responsibility

Cover Customer Obsession, Ownership, Dive Deep, and Deliver Results twice. They tend to come up the most.

The Bar Raiser

One person in your loop is the Bar Raiser. They're usually from a different team, and they act as an objective third party in the decision.

You won't always know who it is. So treat every interviewer like they're the Bar Raiser. Be specific, be honest, and don't get defensive when they push. The push is the test.

Amazon interviews for software engineers

If you're interviewing for an engineering role, you'll get coding and system design too. But don't underestimate the behavioral side. Leadership Principle questions show up across the loop, not just in one round.

Start with these behavioral interview questions for software engineers, then follow this software engineer interview prep plan for the technical rounds.

The mistakes that sink Amazon candidates

Generic stories. "I always put the customer first" isn't a story. It's a slogan.

Memorizing the principles but not your examples. Interviewers don't need you to recite the list. They need proof you've lived it.

No numbers. At Amazon, an answer without data sounds like an answer without results.

Running out of stories. If you use the same example three times, it signals you don't have range. That's why the story bank matters.

Amazon's process is tough. It's also predictable. The questions are public. The principles are public. The people who get offers are the ones who prepared real stories for every one of them.

Do the work before the loop. Then run a mock interview with someone who will keep asking "and then what?" That's the closest thing to the real thing.

Frequently asked questions

How many Leadership Principles does Amazon have?

Sixteen. Amazon added two in 2021: Strive to Be Earth's Best Employer, and Success and Scale Bring Broad Responsibility. Most interview questions still focus on the original fourteen, especially Customer Obsession, Ownership, Dive Deep, and Deliver Results.

How does Amazon use the Leadership Principles in interviews?

Amazon says its behavioral questions are guided by the Leadership Principles, starting at the phone screen. In the main interview, each interviewer is usually assigned a few principles to assess, and a Bar Raiser from another team assesses how your background maps to them.

How many stories do I need for an Amazon interview?

Aim for 8 to 10 strong stories that together cover all sixteen principles, with at least two stories for Customer Obsession, Ownership, Dive Deep, and Deliver Results. Interviewers often ask follow ups, so you need depth, not just volume.

Should I use the STAR method for Amazon interviews?

Yes. Amazon itself recommends the STAR method: situation, task, action, result. Spend most of your time on the action and the result, use specific numbers, and say what you did, not what your team did.

What is a Bar Raiser at Amazon?

A Bar Raiser is an interviewer, usually from a different team, who acts as an objective third party in the hiring decision. Their job is to make sure every new hire raises the bar for the role, so expect deep follow up questions.